ABOUT COVID-19

COVID-19 delivery delay notice

Due to the high demand for deliveries around the world, our transportation partners have modified their practices to ensure the safety of employees and customers, so your package may delay in the foreseeable future. Therefore, we can't provide you with an accurate estimate of the arrival date of the package. Please use the tracking information provided to check online for the latest information about the shipment. Delays of days or even weeks are not uncommon at this time. Thank you for your patience and understanding.

About Package Safety

Some of you have been asking about the safety of packages because of the Coronavirus outbreak. To assure you there's no risk of getting the virus from packages, here are some facts published by the World Health Organization (WHO).

All of our packages and warehouses are rigorously disinfected several times daily using hospital standards. Our employees also get daily checkups by medical professionals. So your packages are totally safe.We hope the info provided here answers your questions about the safety of packages. Should you have more questions or concerns please don't hesitate to contact us through e-mail. We will do our best to respond ASAP.